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Telephone Sets
Classes
Group Classes are taught in the ISD telephone training facility in Suite 675, Folsom Admin Bldg. Employees receive hands on training on basic telephone set features. Classes are limited to 10 students and last 1-2 hours. To schedule a class contact your Agency Telecommunications Coordinator.

Topics
Call Forward
Call Transfer
Group Intercom
Conference Calling
Last Number Dialed
Three way Conference
Call Pick Up
Auto Dial
Speed Call

Onsite training is available by appointment. Ask your Agency Telecommunications Coordinator to contact their ISD Customer Consultant to schedule training.

One on One instruction is available by calling your Agency Telecommunications Coordinator. Find My Coordinator

Resources
Telephone Reference Guides are available upon request  by contacting your Agency Telecommunications Coordinator.

Prices, Upgrades, and Equipment
Contact your Agency Telecommunications Coordinator.
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11/18/2008 | 2009 RACF Training Schedule
Class 1– Thur, 4.9.09 – User ID / Group Profiles & Related System Options Class 2 – Thur, 4.16 ...
9/9/2008 | New PDAs on State Contract
Apple "iPhone", AT&T "Tilt" & BlackBerry "BOLD" PDAs are now available on state AT&T wireless c ...
4/3/2008 | New! ISD "Closed Caption"Training Videos
All training videos produced by ISD are now available in "Closed Caption" for the Deaf and Hard ...
View all Announcements