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How to Register
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ISD in partnership with Auburn University Montgomery, Continuing
Education provides computer training for state employees at reduced
prices. Each agency designates a Training Coordinator (TC) to register,
cancel, & reschedule classes for their employees. Registration
requests that are not submitted by an Agency Training Coordinator will
not be approved by ISD and will be sent back to the agency.
State Employees
Request classes by contacting your Agency Training Coordinator (TC).
Employees receive email class confirmation from their Training Coordinators, which
they should print & bring to class.
Agency Training Coordinator's (TC) Registration Guidelines, Cancellation
& Audit Policies
Register, cancel, & reschedule classes by email to
registration@isd.alabama.gov. Simply state employee name(s), class
title(s) & date(s). You may list numerous requests in one message.
AUM should email class confirmation letters to TC within 5 business
days. Student & TC should note cancellation deadline date in class
confirmation to prevent cancellation penalty charges. TC's should call
AUM or ISD if they do not receive confirmation within 5
business days of emailing request. Registrations
requested 48 hours from class date can be submitted, but MUST be
followed with a phone. Phone: (334) 244-3080 or 244-3804 (AUM) or (334)
242-3599 (ISD).
Cancellations should be emailed by the TC to
registration@isd.alabama.gov
within 5 business days for
desktop classes and 10-20 business days for technical classes to avoid
being charged for the course. The agency will be charged, if
cancellation is submitted outside cancellation deadline date.
No-shows will be charged 100% of the cost of the class. You may make
student substitutions at any time. The employee may "audit" the class
anytime within one calendar year of the original registration date. Upon
request AUM can mail the class manual to TC or hold it for the employee,
when they attend the "audit" class. Employee must bring manual to the
audit class.
AUM evaluates enrollments for each class two weeks prior to the class
start date. If there are not enough enrollments at that time, the class
is in jeopardy of being cancelled. If the class is being taught by a
contract instructor, it will most likely be cancelled if there aren’t
enough enrollments two weeks prior to class start date. AUM encourages
enrolling as early as possible but at least 3 weeks prior to a class
start date.
Contract instructors charge AUM a percentage fee for canceling within two
weeks of class start date. The policy is established based on the source
of the instructor and our obligation to that instructor. Please read
the cancellation policy on each confirmation letter as the policy
varies.
No Shows
Applies to students enrolled in
a class who did not attend or
who did not cancel their enrollment in
accordance with the cancellation
policy on their email confirmation letter. As a courtesy to our state
students, AUM allows "No Show" students the opportunity to re-enroll in
a later class. Because of the bookkeeping burden this creates, AUM will
honor re-enrolling "No Show" students if the Agency TC contacts AUM within a month of the class they
missed. The class does not
have to be held within a month
of the original date; however, scheduling must be done within one
month of the missed class.
Audit Policy
Applies to
all students who attend classes
at AUM. Students
who have attended an AUM Computer class may audit that same
class,
if an audit seat is available,
within one calendar year of the
original class date. All
requests should be emailed from
the employee's Agency Training
Coordinator to
registration@isd.alabama.gov
with the employee name, class
title, original class date(s),
and preferred class audit date
selected from the training
schedule under the "Computer
Training " menu at
www.isdtraining.alabama.gov.
The class titles and application
versions must be an exact match.
Students should bring
their original book to the audit
class.
Click here to find your Training Coordinator
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